Eleven2 made some exciting improvements during the month of August 2011.
To start we have been working to improve technical support. Our response times are quickly dropping and are becoming the BEST in the industry.
| Department | Average Response Time |
| Tech Support: | 12m |
| Sales: | 23m |
| Billing: | 8m |
| Abuse: | 1h 5m |
| Management: | 3h 20m |
Next month our goal is to have our support response time under 10 minutes.
Cloud servers
Eleven2 cloud servers have been selling fast. In August we added several new cloud nodes and are adding more every week due to the high demand.
Affiliates
The month of August has been a record for our affiliates (http://www.eleven2.com/web-hosting-affiliates/). We are set to payout over $25,000. Our web hosting was the top seller followed by reseller hosting. If you have friends or family looking for hosting you can make up to $150 per sale.
New Features
We are in the process of adding optional CloudFlare capabilities to our servers. CloudFlare will supercharge your website. Several things that will be included free are a global distributed network (CDN), anycast routing technology, automatic static content caching and tons of added security features.
Check back next Month for our September newsletter.