Last week we emailed all clients let you know that we will be performing a maintenance on our Eleven2 helpdesk, tonight starting at 9pm CST. We anticipate it will complete on October 20, 2am CST. During this window the support desk will not be accessible, however Live Chat will be available to assist you in anyway we can. We will be migrating to Kayako, which is a much more thoroughly designed system, that has many features that will benefit both you as a client, and us as a company. We can create SLAs, track staff responses in a much more effective manner and overall provide a better service
Update 2AM CST: The upgrade is taking longer than orgional estimated we are at about 85% completion at this point and estimate possibly another hour or so. Thanks for your patience.
Update 3AM CST: We are still pushing along here, we do apologize for the delay but should have this completed within the next hour.
Update 4:30AM CST: We are done!
The new support center uses your existing brain login and will always remain synced so there is no need to juggle passwords. We have also preserved your existing ticket history so we will be able to refrence any past issues as needed. We thank you for being a continued valueable client of eleven2 and look forward to serving you in this new chapter of eleven2 support! As always if you have any feedback please don’t hesitate to contact our managment team at [email protected]
As part of our Halloween 50% off hosting sale we are having a Halloween costume photo contest. The winner takes home an iPad Air 2*!
The new iPad Air 2 16 GB Wi-Fi features Retina display, 9.7‑inch (diagonal) LED‑backlit Multi‑Touch display with IPS technology, 2048‑by‑1536 resolution at 264 pixels per inch (ppi), A8X chip with 64‑bit architecture and M8 motion coprocessor and even more new features. Be one of the first people to get your hands on the newest version of the iPad.
How to enter: Continue Reading »
It’s time to sign up for the Eleven2 NFL Pick’em League! This year all participants will receive a free Eleven2 t-shirt* and have a chance to win $100! Join Now
Win a $100 Amazon Gift Card
The more games you predict correct, the more points you earn. Whoever has the most points at the end of the season, will be rewarded with a $100 Amazon Gift Card by eleven2!
Save 40% on Web Hosting!
Save 40% on any web hosting or reseller hosting package now until the NFL season ends! Order now with the coupon NFL14
* Only USA participants are eligible for a free Eleven2 t-shirt due to shipping restrictions. Full participation is required to receive a t-shirt.
As part of our Summer Sale we will be doubling the RAM and Storage Space on all VPS packages! Our VS-100 package will now include 2 GB RAM and 240 GB Storage for only $49/m. That is $40 in free upgrades!
All Virtual Premium Servers come with:
– Free cPanel and WHM
– Free 24/7/365 Management
– Guaranteed Resources
– Acceleron Caching Technology on SSD drives
– Multiple Backups
– Instant Scalability
– Redundant Power and Premium Bandwidth Providers
– 99.9% Uptime Guarantee
Order now to take advantage of this limited time double RAM and double Storage sale!
Did Eleven2 really blow up a server with fireworks in the 4th of July video?
We sure did, and here are the aftermath pictures!
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Here at eleven2, we strive to offer the best products and service in the hosting industry. One of the ways we do this is by taking our customer feedback and implementing their suggestions and ideas. So today we are announcing a direct line of contact to our management team. Continue Reading »
Eleven2 will no longer add late fees onto overdue invoices!
We value our customers more than anything. If for any reason you can’t pay your invoice and it becomes overdue, we will not add a late fee no matter how overdue it is. If you have a current invoice with a late fee applied please open a sales ticket to have it removed.
Remember Eleven2 is here to help. If you are having any trouble with your hosting account you can contact us 24/7/365. Contact Eleven2 now.
You may have heard about the Hearbleed Bug and be wondering what it is and how it effects your account with eleven2. So we have provided all the information you need here and will answer any questions you have via comments.
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March madness is hitting Eleven2! Sign up for our March madness bracket competition for a chance to win one of our four great prizes
$1,000 Now $10,000 for a perfect bracket!
– $100 Amazon gift card for having the top bracket in our competition
– $50 Amazon gift card for having the 2nd best bracket in our competition
– A free Eleven2 t-shirt (US only) for having the 3rd best bracket in our competition
No purchase is necessary and you can enter free at http://eleven2.mayhem.cbssports.com/e
Group Pass needed to join: eleven2hosting
Save big on hosting during the month of March
To go along with our bracket competition we are running an amazing March Madness special on web hosting, reseller hosting and virtual private servers. Sign up with the coupon code MarchMadness to save 40% off any web hosting or reseller hosting package on any term! Use the coupon vps40off to save 40% off the first month on any virtual private server. The coupons will remain active for all of March 2014.
Many people over the last few days have been asking, “Who is this Jon guy?” and “why are you having a sale?” We have put together a post to tell you a little bit about Jon, and why we are running a sale.
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