I just wanted to real quick and state that we love emails. I have been here personally assisting our admins tonight in our migration from Litespeed to Apache on the last few servers. We did this in just under 2 hours and brought down thousands of websites. Yet, we did not get a single phone call! I talked to various people over AIM and tickets already, but not a single phone call, quite a feat in this day in age. It just simply shows how powerful email is when you send out a advanced warning on our upgrades.
We are excited to be making this migration and have allot of very new things in store now that we have this completed!