The Heartbleed Bug


You may have heard about the Hearbleed Bug and be wondering what it is and how it effects your account with eleven2.  So we have provided all the information you need here and will answer any questions you have via comments.

What is it?

The Heartbleed Bug is a serious vulnerability in the popular OpenSSL cryptographic software library. This weakness allows stealing the information protected, under normal conditions, by the SSL/TLS encryption used to secure the Internet. SSL/TLS provides communication security and privacy over the Internet for applications such as web, email, instant messaging (IM) and some virtual private networks (VPNs).

The Heartbleed bug allows anyone on the Internet to read the memory of the systems protected by the vulnerable versions of the OpenSSL software. This compromises the secret keys used to identify the service providers and to encrypt the traffic, the names and passwords of the users and the actual content. This allows attackers to eavesdrop on communications, steal data directly from the services and users and to impersonate services and users.


What is eleven2 doing?

To start we always keep our servers up to date on the latest security patches and latest stable versions of all software that is used.  Since the information was released about the Heartbleed Bug, our teams have been hard at work making all necessary patches to ensure the safety and security of our clients.  The vast majority of our servers have been patched at this time and we are continuing to patch the remaining.

What do you need to do?

There is no changes you need to make to protect your accounts with eleven2, we just ask for your patience as our team finishes the patches on the few remaining servers.