WHMCS stands for Web Host Manager Complete Solution, and it is a comprehensive management, billing, and automation platform specifically designed for web hosting businesses. WHMCS streamlines and automates various aspects of running a web hosting company, making it easier to manage clients, billing, support, and other related tasks. Eleven2’s reseller web hosting includes WHMCS!
Here are some key features and functionalities of WHMCS:
Client Management: WHMCS allows you to manage and organize your clients’ accounts efficiently. You can create and update client profiles, view service details, track their payment history, and handle their support requests all within the platform.
Billing and Invoicing: WHMCS automates the billing process, generating invoices and sending them to clients on a regular basis. It supports different payment gateways, such as PayPal, credit cards, and more, allowing clients to make payments easily. You can also set up recurring billing for subscription-based services.
Product and Service Provisioning: With WHMCS, it’s easy to set up and manage various web hosting products and services that you offer to your clients. You can define pricing, allocate resources, set up packages, and activate accounts quickly.
Support Ticket System: WHMCS includes a built-in support ticket system that allows you to handle client inquiries, issues, and requests efficiently. Clients can submit tickets through the client portal, and you can track and respond to them from within WHMCS.
Automation and Integration: WHMCS integrates with popular control panels like cPanel and Plesk, enabling automated provisioning and management of hosting accounts. It also integrates with domain registrars, helping you sell and manage domain registrations. Additionally, WHMCS offers APIs and modules for integrating with various third-party applications to extend its functionality.
Customization and Branding: WHMCS provides customization options to match your brand’s identity. You can customize the client portal, invoice templates, support ticket system, and various other aspects to reflect your company’s branding and messaging.
By including WHMCS with their reseller web hosting packages, Eleven2 is offering you a complete solution to start and manage your hosting business effectively. It simplifies client management, automates billing processes, improves customer support, and helps you maintain a professional and organized hosting environment for your clients. Reseller hosting with WHMCS is a must have!